TERMS & CONDITIONS | abbeygreenfarm

ABBEY GREEN FARM TERMS & CONDITIONS

1. Check-in & Check-out

• Check-in: 3:30 PM – 9:00 PM (Early check-in available for £10 – campsite only).

B&B guests: Luggage drop off available by prior arrangement.

Check-out:

Campsite guests: By 11:00 AM. Late check-out incurs a £10 fee unless pre-arranged.
B&B guests: By 10:30AM

2. Fires & BBQs

• Open fires are strictly prohibited. No wood is to be placed on barbecues.

• Instant BBQs may be used but must be placed on a stand to prevent burning the grass. Bricks are available upon request.

3. Site Safety & Conduct

• The toilets and showers are non-smoking areas.

• Fire extinguishers are located in the shower building and on the outside of the wooden shed at the rear of the site.

• Speed limit: 5 MPH across the site to ensure safety, especially for children.

• Drones are not allowed without prior permission.

• Electric vehicle (EV) charging is not permitted on-site.

4. Children & Play Areas

• Parents/guardians are fully responsible for their children at all times.

• The play area is for children under 12 only—older children are not permitted to use it.

• All areas of long grass are out of bounds.

5. Pets Policy

Our Bed & Breakfast accommodation is a pet free area.

• We have cats on-site—all dogs must be kept on a lead at all times.

• Dog owners must clean up after their pets. Failure to do so may result in being asked to leave without a refund.

• No dangerous dogs are permitted on-site.

6. Rubbish & Waste Disposal

• Please use the correct recycling bins provided.

• Our chemical disposal point is for GREEN ECO chemicals only.

7. Property, Damage & Liability

• Guests are responsible for any damage or injury caused to third parties or their property.

• We do not accept liability for loss, damage, or theft of personal property.

• A £20 surcharge will be applied for any burnt grass or rubbish left on your pitch.

Any damage to our property, facilities or furnishings caused by guests, their children, pets or any member of their party will be chargeable. We reserve the right to charge the payment card provided at booking for any necessary repairs, replacements or additional cleaning.

8. Bookings & Cancellations

• We do not accept group bookings—family groups only, with a maximum of 8 adults.

• Minimum stay: 3 nights on all bank holidays.

• Visitor policy: Strictly by prior arrangement (£2.00 per day, max 2 visitors per unit). Visitors must leave by 8:00 PM.

• Quiet hours: 10:00 PM – 8:00 AM (no loud voices, music, or radios).

• Cancellation policy:

• More than 60 days before arrival: 90% refund of the total booking amount or we will offer you a date transfer.

• Less than 60 days before arrival: No refund.

• No-shows or early departures: Full booking amount is charged.

• No refunds for bad weather.

9. Privacy & Private Areas

• The gardens and yard around the farmhouse are private—please respect our privacy.

10. Right to Refuse Entry & Eviction Policy

• We reserve the right to refuse admission or evict any guest whose behavior is disruptive or detrimental to others, without refund.

By continuing with your booking, you confirm that you have read and agreed to these Terms & Conditions.

Privacy Policy

1. Information We Collect

We may collect:

• Personal details (name, email, phone number, booking details).

• Usage data (pages visited, time spent on the site, interactions—collected via cookies).

2. How We Use Your Information

We use your data to:

• Process bookings and respond to inquiries.

• Improve website usability and performance.

• Provide optional features like social media integration.

3. No Sharing of Your Personal Details

• We never sell or share your personal information with third parties.

• Some third-party services (e.g., reservation systems, Google, social media plugins) may use cookies. We are not responsible for their cookie policies.

4. Your Rights

• You can request access, updates, or deletion of your personal data.

• You can opt out of non-essential cookies and email communications.

5. Data Security

We take all reasonable measures to protect your data from unauthorized access, misuse, or loss.

Any future updates to this Privacy Policy will be posted here and, where applicable, notified via email.

Last updated 10/03/25